ASSESSING GLASS CEILING AND GENDER INEQUALITY FOR WOMEN EMPLOYEE IN SERVICE SECTOR

Abstract

The glass ceiling is a barrier to the advancement of capable female professionals in the workplace, primarily due to gender or racism (Abidin, Z. Z. 2009). Carol Hymowitz and Timothy Schellhardt of the Wall Street Journal developed the term "glass ceiling" in 1986.  Many researchers like (Shukla, 2015) have confirmed the presence of a glass ceiling based on various constructs such as social, cultural, and individual constraints. In India, there is no substantial proof on this topic. In their workplaces, the majority of the respondents had experienced some form of prejudice. Despite increases in women's education and knowledge, the percentage of women who advance in their careers is still quite modest. There are few studies that indicate the major impediments to women's advancement in the workplace. The study's sample size was set at 200 people. Data was obtained from female responders to eliminate any type of bias. So, sample were 145 respondents (Women Employee). SPSS was used to examine the data. Individual factors, social and societal factors, organizational factors, cultural aspects, family factors, and gender related issues were investigated using exploratory factor analysis. The effect of the factors on the respondents' job performance was calculated using percentages. According to the findings, women employees can only break through the glass ceiling if positive factors impacting their professional advancement are boosted. This can be done by improving their economic power by updating their abilities, educational qualifications, communication skills, and having competent mentors who can guide and counsel them in the right direction. The study's goal is to see, if there is a glass ceiling in different service industries. This research also looks into the effects of the glass ceiling on women's advancement in the workplace. The purpose of this study is to look for glass ceiling effects, which limit women's professional opportunities and advancement at a particular point.